 |  |  |
|---|---|---|
 |  |  |
24/7 EMERGENCY LINE
Our main area of activity is facilitating P&I Correspondence between the Clubs, its Members and Insurance Companies. We gained the trust of our partners through past experiences together and our unique way of operating. At EX ANIMO SRL, our claim handlers are keen on providing excellent customer service, based on regular updates, the transmission of necessary evidence and 24/7 communication with our on-field agents. Our profound knowledge in the maritime field, together with our great contacts in Romania and abroad enables the client to get the best possible solutions.
We have spent the past 15 years exploring the Romanian market whilst carefully selecting our 'people' to ensure the widest diversity of knowledge and skills. From surveyors, technicians, photographers to port agents, lawyers, harbour masters and agents, we made sure that any type of claim is rigorously handled with success. EX ANIMO SRL has great connections also with local authorities, including PSC, the ITF and the Romanian Hellenic Community. Alongside with this, we acknowledge the necessity of involving higher authorities in some cases. This is why, we provide easy access to diplomatic channels, Embassies, the Romanian Government and the local police.
​​
SEAFARERS & STOWAWAYS
When it comes to human interaction, our dedicated team owns the best practices when dealing with seafarers and their families. The right psychological approach is paramount in critical times.
We ​are ready to assist you in cases of sickness, illness, long-term disability and death. Our medical partners shall provide immediate attention to seafarers in any medical area, including dentistry. We guarantee impeccable expertise and great value for money. Besides these, EX ANIMO SRL is ready to undertake seafarers' repatriation, by organizing from A-Z the entire journey to their home country.
Other services:
-
Stowaways Repatriation
-
Contractual Obligations ( SEA / the MLC)
-
Supplies to Vessel / Abandonment Cases
P&I CORRESPONDENCE
Our main area of activity is facilitating P&I Correspondence between the Clubs, its Members and Insurance Companies. We gained the trust of our partners through past experiences together and our unique way of operating. At EX ANIMO SRL, our claim handlers are keen on providing excellent customer service, based on regular updates, the transmission of necessary evidence and 24/7 communication with our on-field agents. Our profound knowledge in the maritime field, together with our great contacts in Romania and abroad enables the client to get the best possible solutions.
We have spent the past 15 years exploring the Romanian market whilst carefully selecting our 'people' to ensure the widest diversity of knowledge and skills. From surveyors, technicians, photographers to port agents, lawyers, harbour masters and agents, we made sure that any type of claim is rigorously handled with success. EX ANIMO SRL has great connections also with local authorities, including PSC, the ITF and the Romanian Hellenic Community. Alongside with this, we acknowledge the necessity of involving higher authorities in some cases. This is why, we provide easy access to diplomatic channels, Embassies, the Romanian Government and the local police.
​​
Commercial & Legal
CARGO CLAIMS
Our in-house surveyors are ready to assist in any cargo claims, including tankers, dry bulk and containers. We are ready issue explicit reports, aiming to determine the proximate cause and the calculation of the cargo loss or damage.
-
Pre-Loading/ Post-Loading Surveys/ Discharge Surveys
-
Storage Surveys
-
Inspections
-
Loss Prevention
-
Perishable Goods
-
Dangerous Goods
-
OOGC / Project Cargo
OTHERS
| FFO CLAIMS | COLLISION | GROUNDING | FIRE | EXPLOSION | FLOODING | SINKING | POLLUTION | SALVAGE | WRECK REMOVAL | ADMIRALTY CLAIMS | CARGO CLAIMS | LOSS PREVENTION | SEAFARERS CLAIMS | REPATRIATION | MEDICAL | TRAVEL ARRANGEMENTS | MEDIATION | QUARANTINE | CARGO LOSS & DAMAGE |